The BodyWise BirthWise Store is an online store only. There is no physical store.
*COVID-19 impacts on postage (updated October 2021)
It's business as usual generally, although there have been ongoing postage delays with Australia Post services.
Although most orders are processed and shipped within 1-2 business days, postage currently is taking almost twice as long! Particularly to the eastern states, as products are shipped from Perth, WA. This is out of the control of The BodyWise BirthWise Store.
Please consider choosing Express Post if time is not on your side and/or you're in the eastern states.
Australia Post is also experiencing delays with the Express Post service, but as it's a priority service you'll still receive your parcel quicker than regular mail.
Where are the products shipped from?
All products are shipped from the Fremantle area, Western Australia.
Australia Post services are used for both regular and Express Post.
Shipping occurs Monday-Friday only, excluding national and WA public holidays.
What is the processing time on orders?
All orders are typically processed and posted within 1-2 business days. If there is likely to be a delay in your order, you will be notified.
You will also receive an email to let you know your order has been posted. Please ensure any emails are marked as 'safe' to avoid any notification going to your junk folder.
When can I expect my order to arrive?
*See COVID-19 postage delay note above. The typical delivery times listed below are not accurate at this time - October 2021*
Delivery using regular post is between 2 - 7 working days from day of posting. If you are local, Perth metro parcels are usually delivered within 2 days whilst outer WA parcels are usually delivered within 3 - 4 days. For the eastern states, please allow up to 5 - 7 working days! All parcels are trackable via the Australia Post tracking system.
Express Post is available. For local Perth orders, delivery is typically overnight. Eastern states is typically 2-3 days.
Do you ship to outside Australia?
Yes. You will see postage estimates in the checkout for New Zealand, USA and Canada as these are the most popular international destinations. If you are outside of these areas, please do not order through the store but contact directly for international orders. A postage quote will then be provided.
Can I sign for my order when its delivered?
Yes. You will have the option of this under Shipping when you are checking out.