The BodyWise BirthWise Store is an online store only. There is no physical store.
Where are the products shipped from?
All products are shipped from the Fremantle area, Western Australia. For regular post Australia Post or Sendle is used, depending on order size and/or location. Australia Post Express Post is also an option.
What is the processing time on orders?
All orders are typically processed and posted within 1-2 business days. If there is likely to be a delay in your order, you will be notified. You will also receive an email to let you know your order has been posted. Please ensure any emails are marked as 'safe' to avoid any notification going to your junk folder.
When can I expect my order to arrive?
Delivery using regular post is between 2 - 7 working days from day of posting. If you are local, Perth metro parcels are usually delivered within 2 days whilst outer WA parcels are usually delivered within 3 - 4 days. For the eastern states, please allow up to 5 - 7 working days! All parcels are trackable via the Sendle and Australia Post tracking system.
Express Post is available. For local Perth orders, delivery is typically overnight. Eastern states is typically 2 days.
Do you ship to outside Australia?
Yes. You will see postage estimates in the checkout for New Zealand, USA and Canada as these are the most popular international destinations. If you are outside of these areas, please do not order through the store but contact directly for international orders. A postage quote will then be provided.
Can I sign for my order when its delivered?
Yes. You will have the option of this under Shipping when you are checking out.