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Frequently Asked Questions

How as COVID-19 impacted the BodyWise BirthWise Store?

Postage delays:

There have been some postage delays with Australia Post services. Although most orders are processed and shipped within 1-2 business days, postage currently is taking almost twice as long!

Please consider choosing Express Post if time is not on your side and/or you're in the eastern states. Please note all orders are shipped from Perth, WA.

Australia Post is also experiencing delays with the Express Post service, but you'd still receive your parcel quicker than regular mail.

Practise:

In March 2020 I completed my Infection Control Training - COVID 19 put forward by the Australian Government Department of Health. 

I also have my National Food Safety Practices Certificate (HLTFS207B).

Please be reassured that the relevant food safety and hygiene practises are in place within all production practices. 

Gloves are always worn when making products. Be it teas, external balms, herbal bath products or sprays. Masks will now also be worn when formulating products.

All surfaces and tools are disinfected with hospital grade solutions before and after use.

Updated 22/04/20. 

 

How have the products been formulated?

The BodyWise BirthWise Store's herbal tea blends, herbal capsule blends, tinctures, balms, sprays, salves and bath products have been formulated by Naturopath, Childbirth Educator and Doula of 20 years, Kristin Beckedahl. Read more about Kristin here.


Is there is a physical BodyWise BirthWise Store I can visit or collect my order?

No, this is an online store only.

 

How do I know what size of herbal teas to order? 

Some of the herbal tea blends are quite dense due to their seed, root and/or bark ingredients. Whilst others that are predominantly aerial parts of the herb (eg. leaves, flowers and/or stems) are much lighter. This will affect how much you'll need to serve.

The general recommendation is to use a 'very good pinch' of herbs (about 1-2 teaspoons) per cup. This typically equates to 2-3 grams.

For the lighter blends as mentioned above, it's recommended you use the higher end of 2 teaspoons per serve. For the denser blends, you'd naturally use the 1 teaspoon recommendation.

So given this, on average 50gm would make about 15-20 cups, 100gm would make about 30-40 cups, 200gms would make about 70 cups. 

To receive the full benefits of these medicinal herbs, it's best you drink the recommended amount suggested on each product label. This is always included on the back label of the packet. For some blends it's an incremental dosing as your pregnancy progresses (e.g Raspberry Leaf tea) whilst others is a generalised dosing of 3-5 cups per day.

So as a rough guide, used at the recommended dosage 50gms would last approximately about 2 weeks, 100gm would last approximately 1 month, 200gms would last approximately 2 months.


How can I get the most benefit out of the herbal teas?

The time you steep your tea matters. The longer it is steeped, the more therapeutic benefits of the herbs are extracted.

The recommended amount of steeping time is included on the back label of the packet.

Herbal tea blends with seeds, roots and/or bark ingredients tend to need a longer steeping time to fully extract the medicinal value.

Those teas that are primarily aerial parts of the plant (leaves, stems, flowers) will need less time.

Most teas can be enjoyed warm or cooled, with a little added honey or lemon for taste if preferred. To add warmth to your cup of tea, add a splash of boiling water - please do not microwave.

You can make up a large batch of tea once or twice a day, and sip on this regularly throughout the day.

Chilled tea may be stored in the fridge for up to 24 hours. Discard any remaining tea after this time.


When could I expect to see the benefits of the Mama's Milk Breastfeeding Herbal tea / capsules?

Please note the results do vary, depending on the breastfeeding dynamic and individual circumstances. Most women report noticing a change within 2-3 days.

If drinking the tea I suggest making a day's worth (4-5 cusp) in the morning so it can brew over the day for optimal effects. If using the capsules and notice no change, you may increase your dose from 2 capsules twice a day, up to 2 capsules three times a day.


What are the capsules used in the Mama's Milk and Mama's Postnatal Booster capsules

The capsules used are the gelatine-free, vegetarian variety and they are tasteless. The size used is ’00’. You can see the approximate size in the product listings.


What is the shelf-life on the loose herbal tea packs?

When stored correctly (in a cool, dry place away from direct sunlight) the herbal tea packs will last approximately 12-18 months. Keep the pack resealed when not in use. Your herbal tea should smell vibrant and potent when you put your nose just inside the packet! Each packet comes with a batch number and best before date.


What payments methods are accepted?

You may pay via PayPal, credit card or After Pay. All transactions are secure and encrypted and credit card information is never stored.


Can I place an order but have it sent to someone else as a gift?

Yes. On the Cart page, you'll see a space where you can leave specific instructions about your order. You can mention this here. Invoices are not typically included in with orders.


What is the Birthing Kit Foundation Australia (BKFA) and where does my donation go?

The BodyWise BirthWise Store is a proud member of the Business for Birthing Kit Partner Program with Birthing Kit Foundation Australia (BKFA).

BKFA is a not-for-profit, non-government organisation dedicated to improving conditions for women who give birth at home in developing countries.

They provide clean birthing kits to over 40 partners operating in around 20 countries. 

Most of the women the BKFA assists are for reasons of isolation, cultural choice, poor transport means or have little or no assistance during childbirth. By providing a clean birthing kit these mothers will have the resources to reduce infection. 

The birthing kit addresses the 7 cleans needed for a safe childbirth. The kits are basic with 6 items; a plastic sheet, soap, 2 gloves, sterile scalpel blade, 3 cords and 5 gauze squares.

These kits are assembled by volunteers in Australia and shipped worldwide.

In mid 2019, the cost of the Kit increased from $3.00 to $5.00. However, I'm keeping the donation cost at $3.00 for customers and I'll happily contribute the additional $2.00.

Every donation has the potential to save the life of a mother and baby. The gift of safer births empowers women to take control of their futures and live safer, happier, more fulfilled lives

You can read more about the BKFA Birthing Kits here